Travel with Luggage

Luggage safety on the bus

Travelling by bus is in most cases quite enjoyable, but depending on the country you are travelling to, bringing luggage might require a bit more precaution than you are used to in your home country.

The first and most important thing is to make sure that you bring all valuables and documents onto the bus and keep them close to you during the whole trip. Most buses will allow you to bring hand luggage onto the bus, but due to the limited space, you might not be able to bring the same size of suitcase as you are used to when you travel by plane, so make sure to have a smaller bag for your valuables.

NOTE: If a driver claims your hand luggage is too big to bring on the bus, please remember, the first and outmost concern and obligation of the driver is always the passengers’ safety, which can be a reason why a driver would not let you bring a certain size of suitcase / bag onto the bus.

Luggage for the compartment / hold of the bus:

Leaving the luggage at the hold of a bus is normally not a problem, but to avoid experiencing one of the seldom times when luggage gets lost (stolen), the following precautions are advisable.

  • Put a clear visible name tag on your suitcase.
  • When you hand over your luggage to the driver make sure that he attaches a strip to the suitcase and hands you a receipt.
  • Make sure to actually see that your suitcase is loaded onto the hold, and remember where it was placed.
  • If possible sit above the compartment where your suitcase is.
  • If the bus has stops on the way, pay attention to the people getting off the bus at those stops, if they looks suspicious, keep an eye on the compartment which has your suitcase.
  • Make sure to buy a travel insurance when going abroad as this is the best way to recoup your losses.

Are suitcase thefts a general problem on the buses?

Luckily, suitcase thefts, in majority of the countries, are not something to be worried about, but people with less good intentions can be found everywhere, so keeping your ears and eyes open is never a bad idea!

Usually, a theft / loss of a suitcase can be divided into 3 groups

  1. The first one is actually not a theft, or at least not an intentional one, as when travelling by plane it happens that people have suitcases which look alike, and as most people do not open them on the spot, it occurs that passengers grab the wrong suitcase. Obviously it is annoying but the suitcase is always returned.
  2. The second scenario is when you are travelling on a route with stops in between, here it happens that people getting off intentionally take a “wrong” suitcase.
  3. A theft by loading and offloading is also a situation where people with bad intention can take advantage of the situation.

If it should happen that your luggage is stolen, make sure to report the stolen goods to the police as soon as possible; when doing so request a copy of the police report, so that you have a documentation for reporting the incident to the bus company and potentially later also to the insurance company.

Feel free to leave a comment below if you have any additional advice in relation to avoiding a theft of luggage when travelling by bus!


  1. Katrina Slater   •  

    I’m travelling from Pula Airport to Rovinj with luggage and a bike in a back – do all of the coaches have luggage holds, do I have to book space for luggage?

    • GetByBus Team   •     Author

      Hi Katrina,

      yes all the buses have holds, the shuttle from Pula airport to Rovinj, is depending of number of upfront sold ticket, often a minibus.

  2. Alisher Mamadazizov   •  


    What is the maximum luggage allowed on your buses?

    • GetByBus Team   •     Author

      Hi Alisher, depends on which departure you travel one, in most case you can bring two suitcases without and problem.


      Getbybus Team

      • Alisher Mamadazizov   •  

        I was planning to go from Zagreb to Milan 16th December at 16.30. Is it the same for this bus?

        • GetByBus Team   •     Author

          Hi Alisher, yes for that bus you can take two suitcases without any problem and additional if there is space. Please note you have to pay 2 or 3 Euro per suitcase for the hold.


          GetByBus Team

  3. Csaba Both   •  

    I would travel from Budapest to Zadar around 1st of July.
    Is it possible to put my bicycle on the bus, disassembled, in a transport case, or paper carrying box?
    Its a flat box, about 120*80*20cm size.
    Do I have to pay extra fee?
    I will have a backpack and a small suitcase, and the bike.
    Thank you:
    Csaba Both

    • Antonija Bosanac   •  

      Dear Csaba, it depends on the carrier. In most cases the bike transport is allowed for a small fee, but again, the fees are regulated by the bus company.
      When you decide exactly when you want to travel, we will contact the bus company and check with them. Here is the link where you can see the departures from Budapest to Zadar:
      Feel free to contact us via email.
      Kind regards,
      GetByBus Team

  4. Bodil Aasen   •  

    Hi. I want to travel from Oslo to Split in Croatia, 29.06.2017. There are 2 buschanges, in Malmø and in Zagreb. Will I get som helt from the busdriver, so I am sure I will change to and find the right bus?

    • Antonija Bosanac   •  

      Dear Bodil, I am sure the bus drivers will help you. Just tell them where you need to change.
      Also, if you buy the ticket through our website, we will be in touch with the bus companies and monitor your departures/bus changes.
      Kind regards,
      GetByBus Team.

      • Bodil Aasen   •  

        Thank you 🙂

  5. S.B.Y   •  


    I will be travelling from Budapest to Belgrade, and I have 4(!) suitcases- 2 large and 2 small. Will this be a problem, is there usually room for this much luggage?

    • Antonija Bosanac   •  

      Hello, it shouldn’t be a problem to carry that much luggage, but you can expect to pay extra fees (luggage fees are paid per item and determined by bus companies).
      Kind regards,
      GetByBus Team

  6. Lana   •  

    Hi GetByBus Team,
    I am planning on getting tickets for myself and my sister to travel from Split to Dubrovnik on 6 May and was looking at the 12.30 bus. We will have one item of luggage, will this bus have room underneath to take this?
    I just don’t want to buy a ticket if they aren’t able to accommodate this.

    • Antonija Bosanac   •  

      Hello Lana,
      all intercity buses are well equipped and have luggage storage underneath, so don’t worry.
      GBB Team

  7. Martina Valachová   •  


    I would like to travel from Bratislava to Zadar as return route in June. How does it work with big luggages ? Is there any measure or weight limit? Is the luggage and small bag or backpack included in a ticket or do I have to book my luggage to bus ticket ?

    Thank you

    • Antonija Bosanac   •  

      Hello Martina,
      luggage fees depend on the bus company you are travelling with.
      Usually only a handbag is included and for other bags you have to pay a small fee, but sometimes companies even allow to carry one suitcase without charge.
      I suggest you contact the bus company directly, just to be sure.
      GBB Team

  8. Katrien Vlieghe   •  

    I would like to travel from Zagreb to pula with two children. Do i have to buy an adult ticket for my children or is there a special ticket for children?

    • Antonija Bosanac   •  

      Dear Katrin,
      Depending on the bus company you choose to travel with, there might be discounted tickets for children. There usually are.
      If your kids are no more than 2 years old and will sit on your lap, then you don’t even need a separate ticket for them.
      Check the timetable and bus companies from Zagreb to Pula here:
      Kindest regards,
      GBB Team

  9.   •  

    Hello Bus Team, I would like to take the bus from Zadar to Zagreb in August would it be advisable to purchase tickets already now online or should I wait like in July? Do the tickets go quickly?

    • Antonija Bosanac   •  

      Dear Sir/Madam
      Zadar-Zagreb bus connections are really frequent so you don’t have to purchase the tickets so much in advance.
      The price, on the other hand, is always the same, so there isn’t much difference whether you buy the tickets now or later.
      Kindest regards,
      GBB Team

  10. BK   •  

    Hi. We are travelling from Mestre to Rijeka on Crnja tours. I am trying to reach the bus company to understand the exact location of pick up at Mestre and also what is the probability of a delay since we have another bus to catch from Rijeka. Can you please suggest

  11. Viviana Budinich   •  

    I´m traveling from Zagreb Airport, to Rijeka by the end of June.
    Can you advice me, where is the best place to get in the bus?

    • GetByBus Team   •     Author

      Hi Viviana,

      majority of buses from Zagreb to Rijeka departure from Zagreb bus station, from the airport you have a frequent airport bus to the main bus station.

      Kindest regards

      GetByBus Team

  12. Helene   •  

    Hello Busteam. I am planning on travelling from Dubrovnik to Kotor in August, and on the app it says that ‘the bus does not allow additional luggage’ – does that mean that I am not allowed to bring my suitcase at all? Because it says so for all of the buses going to Kotor from Dubrovnik. If it is the case, is there an alternative way, so i can travel with my suitcase anyway?

    • GetByBus Team   •     Author

      Hi Helene

      on the bus from Dubrovnik to Kotor, you can bring your suitcase, for adding it to the hold the bus company will charge you about 1 Euro.

      You are also allow to bring your hand luggage free of charge

      Kindest regards

      GetByBus team

  13. Joan   •  

    We are traveling from Dubronvik to Crikvenica on September 14th and see two departure times. Both say direct but I don’t see that per the map or any other Information. Need to know if there are any lunch/dinner stops as it is a 12 hour trip.

    • Melani Grubić Mikulić   •  

      Dear Joan,

      There will certainly be several shorter breaks and one longer break (around 30 minutes). ‘Direct’ means there will be no transfer to other buses.

      Best regards!

  14. Semsa   •  

    Hallo wollte von Wien nach Split reisen mit meiner Tochter 22 Monate alt , braucht sie einen Kindersitz wie im Auto !?LG

    • Melani Grubić Mikulić   •  

      Liebe Semsa,

      Für die Reise von Wien nach Split brauchen Sie keinen Kindersitz, außer Sie möchten einen mitnehmen.

      Mit freundlichen Grüßen

  15. rania   •  

    I’m planning to travel from mostar to split on june 2018. when is the best time to book? like week before my trip or more?
    also how much luggage am i allow to carry?

    • GetByBus Team   •     Author

      Hi Rania,

      the route Mostar to Split is not that busy in June, so if book a week before you should be fine, normally you can carry a handbag and two regular suitcases for the hold, which are subject to a charge of about 1 Euro a piece.

      Kindest regards

      GetByBus Team

  16. Geir   •  

    Hi I want to travel from Oslo to Warsaw on 20 november…and I want to bring with me an electric piano.

    It is about 160 cm long, 50 cm wide and weighs almost 35 kilos.

    Is this possible…and will I have to pay extra for this baggage?

    • GetByBus Team   •     Author

      Hi Geir, you probably will have to pay extra for the piono, you will have to contact the bus company and ask them about weather they charge a fee or not

      Kindest regards

      GetByBus Team

  17. Alex   •  

    I am going to ride on the bus in the following journeys:
    – Zagreb to Plitvice Lakes on 29 June
    – Split to Dubrovnik on 2 July

    May I know how much the surcharge for each piece of luggage for the hold is?


    • GetByBus Team   •     Author

      Hi Alex, that depends on which bus company you travel with, some do not charger for luggage for the hold, others charge 10 Kuna (1.4 Euro) per piece

      Kindest regards

      GetByBus Team

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