Buying a single ticket on Getbybus
This document explains in detail how to purchase a single (one way) bus ticket on our website Getbybus.com (If you are reading this on a mobile phone or tablet, the illustrations shown in this post will look differently on your device, but the principle will be the same).
Table of Contents
Selecting your route
On the home page of Getbybus.com, which looks like image 1 below, you have to do the following.
|On the website, you will now see a list (if any) of the available departures for the route and travel date you picked on the home screen. As illustrated in the image below you can easily switch your travel date by using the Quick date picker above the result list. If you wish to do a new search between other cities, you can use the search form at the top of the screen.
Once you have found the route you wish to travel on – click on the blue “Buy Ticket” button which will take you to the sign-in process.
On some search results you might see the following displayed:
1. Sold out at Getbybus.com: This means we have no more tickets available online, you might be able to find tickets at sales agents or at the bus station. However, we can’t provide any information about availability at other sales points.
2. Not available online: This means that tickets for this departure can not be purchased online. Tickets might be available at other sales points. However, we can’t provide any information about availability at other sales points.
3. Online sale closed: This means that online purchase of tickets for the departure is no longer possible. Tickets might be available at other sales points. However, we can’t provide any information about availability at other sales points.
|To purchase a ticket on Getbybus.com you need to be signed in to our system, so the first screen you will see after clicking the “My tickets” at the search result is the screen shown here:
On this screen (Image 5 above) please note the TIMER (00:20:30 minutes); this means that the tickets you have picked are reserved for 20 minutes and 45 seconds and once the timer reaches 00:00 your tickets will automatically be released so that other travellers can purchase the ticket. If you wish to purchase them you should complete your purchase before the timer reaches 00:00.
At the top of the screen (Image 5) you see a button saying “my tickets”; when you click on the button the following screen will be visible.
If it is the first time you purchase a ticket you have two options:
If you have already used getbybus.com to purchase a ticket you can sign in to our system using the e-mail and password or Google plus account you used by your prior purchase and then continue from there on.
At the sign-up screen on getbybus.com (Image 6 below), you will have to enter your e-mail, name and a password of your choice.
Pay attention to adding the correct e-mail address because if you enter the wrong one you will not receive your ticket after you have completed your purchase.
The name you enter on the Sign-up screen will automatically be transferred as the first passenger to any ticket you wish to purchase but you can overwrite this during the purchase process.
Applying a Getbybus Voucher
If you have a voucher code, you can click the text as shown in Image 7 as step number 1? An empty field will show up where you can enter the code and press ”APPLY”. Pay attention to the total price amount which should be changed according to the voucher.
NOTE: Unlike before, you are not able to add any more passengers during your purchase process. If you want to add more passengers or change the type of passengers, you will need to go back to the homepage and redo your search process.
|For the payment of your bus ticket you will be redirected to the site of our payment provider, which looks like the image you see below. On this site you have to enter you credit card details as well as your personal data and once filled out, you can press the “Pay” button which will initiate the 3D secure payment process.
We HIGHLY recommend you click on the big blue button “My tickets” which takes you to your account on getbybus.com; from here you should download and save your ticket. Our system will of course also send the ticket to your e-mail address but in case you have mistyped your E-mail by the registration, you are not dependent on the E-mail.
From the My tickets area, you can also click on the city name from where you are travelling to see the information about the bus departure location.