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      GetByBus reviews - Over 86601 company and 22369 bus station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific company and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who bought a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      8.0 (86601 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

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      5.3 (20 Reviews)

      Current score based on selected filters

      Verified review
      The bust didn't stop in the designated place
      by Anonymous | 13 October6.25
      -
      Driver7.5Tidiness7.5Value for money5Comfortable ride5

      On my ticket, there was a precise lat/long for where the bus is supposed to stop in Plitvice. Officers in the park, told me it is a wrong place to stay and I should go in the highway. I went there and made a call to the customer service. They were very helpful, and I was happy with their responsiveness, however, they told me I should go back to that lat/long and that is the only way they guarantee that I get the bus. I went back to the lat/long and again the officers told me that they know this issue and I need to go to the highway. I did that and I realized they were right. The bus only stopped in the highway and not in the location in the ticket. So, I think you need to either change the lat/long on the ticket or tell the driver to also stop at the designated location, because I could easily miss the bus.
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      Verified review
      by Anonymous | 24 September7.5
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      Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5
      Verified review
      Bus to Slunj was faultless, I had an issue with return journey, when I called they sorted it quick!
      by Vincenza | 21 September8.75
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      Driver10Tidiness7.5Value for money10Comfortable ride7.5

      The kind operator on the phone when I explained to her that I was stranded after my bus drove straight past me. She called the driver of the next bus to ensure I had a space on that bus. The driver was very kind and had already allocated a seat to me in the front. All in all a very good experience after what happened. I'd definitely travel with Prijevoz again!
      That the bus driver drove past me and signalled for me to get on the next bus which did not turn up?
      Verified review
      by Zdravko | 04 September10
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      Driver10Tidiness10Value for money10Comfortable ride10
      Verified review
      Delay
      by Anonymous | 18 July7.5
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      Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5

      At the end everything was ok, but we payed 1€ for sms communications and no sms arrived to comunicate one hour of delay
      Verified review
      by Anonymous | 18 July10
      Accessibility10Infrastructure10Signage10Safety10
      Verified review
      The bus never showed up
      by Anonymous | 26 June2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      We waiting over an hour and the bus never showed up
      Verified review
      by Anonymous | 26 June6.25
      Accessibility5Infrastructure5Signage5Safety10
      Verified review
      Kupili smo kartu online i Bus uopce nije dosao…
      by Vedrana | 26 June2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5
      Verified review
      by Vedrana | 26 June2.5
      Accessibility2.5Infrastructure2.5Signage2.5Safety2.5
      Verified review
      The bus did not stop at the station, just drove past. We had to get an expensive taxi
      by Toni | 01 June2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Nothing. The bus did not stop at the station. We phoned the company when we saw it drive past, the woman. On the phone was rude and told us to wait because the bus would come back to fetch us. It did not and we eventually had to catch an expensive taxi to make it in time for our other bookings.
      Customer service was not helpful and was very rude.
      Verified review
      by Anonymous | 21 May5.63
      -
      Driver2.5Tidiness5Value for money7.5Comfortable ride7.5

      The driver charged for all luggage. It is the first time while bus tripping in Croatia.
      Verified review
      by Anonymous | 21 May2.5
      Accessibility2.5Infrastructure2.5Signage2.5Safety2.5

      No facility at all for bus stop.
      Verified review
      by Anonymous | 17 May8.75
      -
      Driver10Tidiness5Value for money10Comfortable ride10
      Verified review
      by Anonymous | 17 May5
      Accessibility5Infrastructure5Signage2.5Safety7.5
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