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      GetByBus reviews - Over 86556 company and 22331 bus station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific company and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who bought a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      8.0 (86556 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

      Verified reviews only

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      User ratings
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      Verified review
      Sight Seeing
      by Shelia | 18 June10
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      Motorista10Limpeza10Relação custo-benefício10Viagem confortável10

      Good sight seeing the mountains ⛰ and lake's and people
      The taxie after I got to Mostar was a little stressful a long walk
      Verified review
      Worst company ever - do not book with them
      by Anonymous | 23 September2.5
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      Motorista2.5Limpeza2.5Relação custo-benefício2.5Viagem confortável2.5

      They left us stranded for 5 hours with a broken down bus on the Bosnian countryside in 35 degrees heat with no information or apology. No refunds and the servicedesk lied to Getbybus so they wont have to refund.
      Verified review
      A Nightmare
      by Anonymous | 22 June2.5
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      Motorista2.5Limpeza2.5Relação custo-benefício2.5Viagem confortável2.5

      The ride itself is really nice, but what you're riding here is not. It was a true nightmare ride
      Non-functioning air-conditioning. Hot, sweaty and smelly people. Pretty full bus. Large part of the windows were dirty and spoiled the view. Lack of seat belts (several broken). At the border it took very long, - 1 h 30 min+. The bus driver turned of the engine and left the bus for some time to heat even more. The highest risk is ending up on a crowded bus next to someone smelly. I highly recommend other options than this company. Don't go by this bus. It is not worth it.
      Verified review
      Nie wieder Globtour
      by Kai | 09 June2.5
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      Motorista2.5Limpeza2.5Relação custo-benefício2.5Viagem confortável2.5

      Das wir überlebt haben
      Der Fahrer hat trotz lautem Geräusch nicht bemerkt, dass sich der rechte Hinterreifen gelöst hatte. Als wir dann endlich anhielten waren bis auf eine Schraube alle anderen abgefallen. Das nachfolgende Krisenmanagement inkl. Kommunikation war eine Katastrophe und wir mussten fast 4 Stunden auf einen Ersatzbus ohne Klima warten.
      Verified review
      Geht lieber zu Flixbus!!!
      by Meri | 12 December3.13
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      Motorista2.5Limpeza2.5Relação custo-benefício2.5Viagem confortável5Pontualidade2.5Arrumação2.5Passeio Confortável2.5

      Meine zweite Buchung, ich dachte, ich versuche es noch einmal...falsch gedacht:) Strecke Toulouse - Paris - Köln. Ankunft in Paris 3 Std zu spät, meine Weiterfahrt nach Köln wird gecancelt. Dafür bucht irgendein Schlaubi Schlumpf vom Kundenservice ungefragt mir ein Ticket nach Brüssel und empfiehlt mir für die Weiterfahrt ein Ticket für 20 € bei Flixbus zu kaufen. Entschädigung:16 €. Also stehe ich morgens.in Paris und kann mir eine Weiterfahrt suchen. Leute, geht zu Flixbus! Besserer Service, Zuverlässigkeit und hier ist im Winter wenigstens die Heizung an.
      Unprofessionell, kein Entgegenkommen durch Rückerstattung, obwohl Leistung nicht erbracht wurde, keine Heizung im Winter,
      Verified review
      The driver spoke on the phone all way from Sarajevo to Konjic!!!
      by Luka | 24 December4.38
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      Motorista2.5Limpeza7.5Relação custo-benefício5Viagem confortável2.5

      Unpleasant experience. The driver was not aware of danger he was putting the travelers. Using the mobile phone is strictly prohibited when driving!!!! He was even replacing his phone from one hand into another leaving the bus to drive on its own for couple of seconds. I DO NOT recommend this company unless you don’t have another solution.
      Verified review
      Recenzija na vožnju Mostar-Imotski 20.12.2019
      by Ante | 20 December3.13
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      Motorista2.5Limpeza5Relação custo-benefício2.5Viagem confortável2.5

      Autobus je čist i uredan.
      Osoblje je neprofesionalno do krajnjih granica,vozac rijetko kada poštiva ograničenja. Autobus je kasnio 15minuta,da bi vozac na prvoj sljedećoj stanici (Kolodvor u Širokom Brijegu) nonšalantno izasao u kafic po kavu i zapalio cigaretu bez obzira na prijašnje kašnjenje.Kašnjenje pokušava smanjiti brzom i blago rečeno rizičnom voznjom pretječući 2 osobna automobila koja voze po ograničenju.Tjerajući autobus kroz krivine kao da vozi brdsku utrku u Buzetu sa Lanciom delta integrale,a ne autobus pun putnika. Katastrofa!
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