Fils
Carriers logo
Company details
Fils
Kamik 28, 52100
Contact information
+385 52 383 000
fils@fils.hr
Verified reviews only
Rijeka
Belgrade
Verified review
By
Jasna 14.03.2021. 12:14
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| Vozac je jako ljubazan,voznja je prosla odlicno |
| Nije mi se svidjelo kasnjenje kohe je bilo preveliko..autobus je trebao stici u 5:45 u Bg a stigao je poslije 7 sati sto je svakako mogao biti proble za mene koja sam isla na aerodrom i imala sam rani let.. |
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Zagreb
Belgrade
Verified review
By
Andrijana 30.01.2021. 11:06
“So sad this company even exists”
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| The only good thing was that the bus was almost empty do I had place for myself as much as I wanted. |
| The drivers were rude, the company generally is rude (I called them to ask about some info), I payed 450 kuna for Zagreb Belgrade (the ticket price is the same from Pula and from Zagreb-absolute nonsense) PLUS you have to pay the bag for which you don't get any receipt (10 kuna per bag). Plus the drivers are treating you not like clients that overpayed the ticket, but like animals that have to cross the border at one point and show their passports (so they are pissed off they have to drive you). Try to avoid this company!!!! |
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Venice - Mestre
Pula
Verified review
By
Bram 27.08.2020. 15:18
“Did not show up and terrible service afterwards”
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| Unfortunately it's impossible to give a lower rating which they would DEFINITELY deserve. The basic story is that the bus I bought a ticket for never showed up, causing me to have to buy a train ticket and a taxi to get to my destination on time (from Venice, Tronchetto to Pula bus station). The lady in charge, Tanja Simenik, does not let you finish your sentence over the phone and operates from the belief that when you scream louder and continuously repeat the same thing over and over without clarification, you will eventually scare people of. A Croatian friend of mine who is one of the most understanding and nicest people I know had the unfortunate opportunity to experience this is in his native tongue as well. Some of her reasoning includes: - She tried to argue that instead of showing up at the right place at the right time, I should have called them (which I did, no answer)... - I should try to get money back from insurance (which insurance?) - I should know exactly how everything works when trying to get my money back and if I'm not allowed to ask for any clarification - Covid gives FILS a carte blanche to work in a different way - I should have called a different number than is given on their website (which I could not possibly have known) I've emailed her and several times and she believes that she should have two weeks to respond to every email (which apparently is still not enough time...). I'm still waiting for my money back but I'm not hopeful. They are the only ones operating a bus from Venice to Pula, however I don't wish this experience on anyone. Try to get to Koper (Slovenia) or something and take a Flixbus, since at least they are professional enough not to blame covid for their own shortcomings. Conclusion: do not sponsor these people by using their service! They should have gone bankrupt a long time ago |
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Pula
Trieste
Verified review
By
Anonymous 11.08.2020. 20:11
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Trieste
Rovinj
Verified review
By
Anonymous 09.08.2020. 15:10
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Rovinj
Belgrade
Verified review
By
Marijan 18.02.2020. 12:25
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About
The company Fils d.o.o is based in Banjole, just outside of Pula. Fils operates scheduled bus lines between Pula and Venice, Pula and Zagreb as well as Pula and Belgrade just to mention a few. Additionally the company is the operator of the airport shuttle from the Pula airport to Pula, Rovinj, Porec, Novigrad and Umag.
Other business areas of Fils include pre booked transfers, as well as bus rental for tourist groups travelling to and from the Pula area.
How to recognize the buses from Fils?
Unfortunately the buses from Fils are not in a unified colour, so the only way to recognize the bus is to look for the Fils name, which is visible on the front, the side and on the back of their vehicles.