Arda tur
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Company details
Arda tur
"Saedinenie" 45, 6300
Arda tur
Contact information
0700 20 544
Verified reviews only
SofiaPlovdivVerified review By JAYA 09.02.2020. 11:42
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
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BudapestPragueVerified review By Anonymous 01.01.2020. 14:53
“we got left behind by the bus!!!”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| The bus arrived early in Prague (I'm not sure it's not out of spite, however...) and there's a movie playing. |
| 1) the bus was late by nearly a whole hour, and the pick-up location was outdoors so we FROZE (it was about 0 degrees and really windy)! 2) three out of four of us got left behind at a stop at a petrol station in the morning!! It was so unbelievable... The bus driver couldn't have at least done a head count before heading off? Thank goodness one of our friends was still on the bus -- all of our passports and belongings were still there! She asked the bus driver to turn back or to wait for us at the next stop, but the driver was completely unsympathetic and even rude to her. In the end, we had to hitch a ride with a kind couple all the way to Prague; who knows what may have happened otherwise. So much stress and unhappiness, completely unnecessary for a trip like this. |
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ThessalonikiPlovdivVerified review By Anonymous 29.12.2019. 20:00
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| I booked and paid online the ticket and then someone from the company called me and told me there is no available place and I have to send an email to take my money back. After all, some hours before the travel they called me to tell me they found a vacancy and I can finally travel with them. Very disorganized. In the end I traveled because I had to, but this whole situation caused a great mess and it's on your fault only. Next time check your online site and synchronize it somehow so no-one else has the same problem in the future. |
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PragueBerlinVerified review By Joshua 22.11.2019. 18:26
“Good”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Arrived a little earlier. Driver was pleasant. |
| Think driver was smoking |
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BerlinPragueVerified review By NORHALIM 26.09.2019. 13:34
“Very economical”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Very helpful customer support. Wrote to them about my inability to print ticket. They promptly responded that driver would allow ticket reference on my phone. Decent wifi throughout the journey. |
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Sunny BeachHaskovoVerified review By Anonymous 05.09.2019. 16:16
“Driver smoking while driving”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Comfortable ride |
| Driver was smoking in the bus and i was seated right behind him with a 4 years old. No communication skills for the driver as I tried to ask him not to smoke Picked up people without a ticket although the bus was fully booked so he had to look for those without a ticket and offer the seats to the people with tickets No wifi as stated when booking tickets |
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SofiaThessalonikiVerified review By Anonymous 29.08.2019. 12:02
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PlovdivThessalonikiVerified review By Jordan 27.08.2019. 16:15
“Incorrect information”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| The information provided on my ticket sent me to the incorrect bus station and caused me to miss my bus and I had to book another ride |
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ThessalonikiSofiaVerified review By Anonymous 24.08.2019. 12:56
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
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SofiaThessalonikiVerified review By Darragh 16.08.2019. 17:45
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Providing water and a snack for the customer was a nice touch. |
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SofiaThessalonikiVerified review By Anonymous 24.07.2019. 15:08
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
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SofiaThessalonikiVerified review By Solenn 23.07.2019. 12:16
“Really good”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Really good services in the bus (toilets, snacks, wifi, sockets for charging devices etc.) |
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ViennaNurembergVerified review By Mahatma 20.07.2019. 12:48
“the bus never arrived. and wait more than an hour after the scheduled time. scammers!”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| the bus never arrived. and wait more than an hour after the scheduled time. scammers! |
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BudapestViennaVerified review By Uzonyi 14.06.2019. 12:30
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| The comfortable sitting, the movie films, the weather on the bus, the safety drive, the polite of the driver. |
| The bus was late in Budapest, so I try to call the service number, what happened: no answer, no information about late. I think about, I need to take a taxi from Budapest to Wienna, to catch my plane in Scwechat. That would be great to get SMS, about: everything o.k., about 40 minits late, we are on the way. You need to wait! |
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HaskovoSunny BeachVerified review By Marika 08.06.2019. 12:15
“The bus didn't come”
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| The driver was very helpful and I arrived at my destination eventually. |
| I booked a bus through get by bus with arda tur and it didn't exist. I waited for 3,5h in haskovo in the early morning. Then I got let on a different much less comfortable bus than the one I booked. I then had to change bus aswell. |
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ThessalonikiSofiaVerified review By Rostislav 04.03.2018. 19:03
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Driver and crew they did noise after all, loud sing, squeak. She could not sleep at all!!! You messed up with karaoke!!! |
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SofiaThessalonikiVerified review By Rostislav 04.03.2018. 18:50
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Good services from crew :-) |
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SofiaThessalonikiVerified review By Anonymous 12.02.2018. 19:27
Verified review| Driver | Tidiness | Value for money | Comfortable ride |
| Border crossing took to long time, i know this is not a fault of bus company, but was just annoying |
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SofiaThessalonikiVerified review By Anonymous 23.01.2018. 03:14
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About
Arda tur is a Bulgarian bus operator with base in Haskovo. Since 1996 the company has operated regional, domestic and international lines, currently the company has a fleet of about 80 buses with 15 to 55 seats. The regional lines are operated around the home base in Haskovo. The domestic network of Arda tur include popular connections like e.g Sofia to Sunny beach, Sofia to Varna as well as connection to other larger cities and popular holiday location in Bulgaria. Arda tur´s international network among others include bus routes to Greece, Germany, Austria, Hungary and Czech republic. The buses used for the international connection is modern long distance buses with WiFI, reclining seats and other amenities. As a special service Arda tours has stewardesses on must international departures.
How to recognize the Arda tur buses?
The Arda tour buses unfortunately do not have a uniform color, in most cases the buses are either light blue, silver or gold colored, but in any case the Arda tur logo is clearly visible on the sites and rear end of the buses.
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