City landscape

Le Bus Direct

Company details

Le Bus Direct

Lieu-Dit La Maladrerie, Rue de Paris, 7799

Le Bus Direct

Contact information

Number of routes

0

Number of buses

N/A

Average ratings ( Based on 2 reviews for this company )
6.6 / 10
Verified reviews only
Paris Charles de Gaulle (Airport)Eindhoven
“Avoid. Avoid. Avoid. More than terrible experience and Le Bus Direct do not care. Take note of all the negative reviews!”
Verified review
By Jack 24.01.2020. 11:10
Driver
Tidiness
Value for money
Comfortable ride
3.13
The bus was modern and tidy, had USB charging point per seat.
Even with the transport strikes, I would strongly advise anyone slightly debating using Le Bus to use the trains instead. Here’s my experience: Firstly me and my girlfriend had to wait for 1hr and 30mins to actually get on the bus at CDG airport. Two buses we put our cases on and when we reached the driver, we were told there was not more room. We then had to persuade him not to drive off and open the luggage hold for us to get our cases off. Once we were finally on, our way, after buying return tickets to the Eiffel Tower from the bus driver, we arrived at the Arch De Triumphe, to be told that the bus would be terminating there. We, along with many others, were wanting to go to the Eiffel Tower bus stop, and we tried to communicate with the driver but he simply pointed to the top of the tower and advised us to walk in that direction. Despite actually buying tickets to the Eiffel Tower and the driver not saying anything, we were left stranded in the middle of Paris, on our first visit there, with two suitcases and no one to advise us where to go. We watched the bus drive off with the Eiffel Tower sign still on the front of it. Then on the way back to the airport, hoping the first trip was an anomaly, we got on the bus at 16:30 and arrived at the airport at 18:50. Yes, over 2 hours for an advertised 60/70 minute journey. It was rush hour, and it is understandable to get caught in the traffic, but what isn’t understandable is the driver stopping for 30 minutes for no apparent reason. When we returned home, we sent in a complaint form and after two weeks, we are still waiting for a response. I have tried phoning them too, but after 1 minute and 30 seconds, the call ends. Le Bus Direct is a great idea but is very poorly executed. If this is your only option, please don’t expect to get where you want to go in the time frames advertised. Give yourself at least an extra hour on top of what you need, especially on the way to the airport.
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ParisParis Charles de Gaulle (Airport)
“je recommande”
Verified review
By Julien 12.03.2019. 14:44
Driver
Tidiness
Value for money
Comfortable ride
10
Voyage confortable et rapide
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1

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