Buser Bus Company

Q: Are there any extra fees for luggage storage on the routes operated by Buser?

Since the prices included in the offer on GetByBus platform include only the fees for the tickets themselves, there is a chance that the bus company’s driver will charge you an additional fee for storing your luggage in the compartment. The prices of the luggage storage vary depending on the route in question, so it’s better to keep some money at hand. Once you pay for the luggage storage, you should get a receipt for your purchase.

Q: Do the buses of Buser allow pets on board?

Unfortunately, animals are not allowed on the departures of Buser, given the higher number of passengers on board. However, you can always contact the carrier directly and check if it’s possible to bring your pet on their departure on a specific date.

Q: Is WiFi available on Buser buses?

Depends on the vehicle that is going to be operating the departure on the day of your travel. The majority of new Buser vehicles offer WiFi on board, but there is still a certain number of older vehicles available in their fleet that do not offer that amenity.

Q: Do you have to print your Buser bus ticket?

There are routes operated by Buser on which the usage of an M-ticket is allowed, but there is still a possibility that the M-ticket won’t be allowed on some routes and that they’ll require you to print your ticket out. On the search results of GetByBus you will see a label next to the departure time of the carrier indicating that an M-ticket is available.

Q: Are there enough breaks on the departures operated by Buser?

On the majority of the longer intercity bus routes operated by Buser there are regular breaks which allow the passengers to relax a bit after a longer journey.

Q: How can I book a ticket for the departures operated by Buser?

You can book your ticket in advance on GetByBus to make sure you get your seat on the bus on the specific travel date you’re interested in, or alternatively, you can try buying a ticket on the day of departure, but the seat availability is not guaranteed in that case.

General information

imprensa@buser.com.br +55 11 97643-8546 Rua Dr. Guilherme Bannitz 126 8 Andar Conjunto 8, Brazil

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Travel with Buser

Buser is a company based in Brazil. It operates a significant number of bus routes while maintaining the highest possible quality levels of the service provided to their passengers. Buser bases their business on reliability and punctuality of their departure schedules, high level of regular maintenance of their vehicle fleet and of course, the satisfaction of their travelers with the service they're providing them with on a daily basis.

Other than offering the regular passenger transportation, the company also offers the possibility of bus rental for various occasions, depending of course on their vehicle availability.

If you are struggling with finding your bus, you can rest assured that the company logo will be clearly visible on the vehicles themselves, therefore you won't have any issues with finding the company's buses at the designated bus station.

On GetByBus, you can browse through the departures of Buser to find the most convenient prices and travel times that suit your needs and travel plans. If you have any additional questions or concerns regarding the information about Buser’s routes, departures and prices, feel free to contact our customer service team who will reply to you within minutes from receiving your inquiry.