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      GetByBus recenzije - Više od 86121 recenzija prijevoznika i 21931 recenzija kolodvora

      Dobrodošli na mjesto za prikupljanje recenzija putnika o autobusnim prijevoznicima i kolodvorima koje možete pronaći na GetByBus-u. Bilo da ste putovali s određenim prijevoznikom i želite ostaviti recenziju ili samo pregledavate druge recenzije, ovo je odlično polazište. Vaša recenzija može pomoći drugima da donesu informirane odluke prije putovanja i doprinijeti pozitivnim promjenama. Aktivno koristimo povratne informacije putnika kako bismo poboljšali naše usluge i usluge naših partnera.

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      7.8 (86121 Recenzije)Ostavite recenziju

      Vozač
      7.8
      Čistoća
      7.7
      Odnos cijene i kvalitete usluge
      7.5
      Udobnost vožnje
      7.2

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      Verificirana recenzija
      Viaggio da incubo
      Luigi | 21 svibnja3.75
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      Vozač5Čistoća5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      Niente
      Viaggio da incubo, zero risarcimento. Ho viaggiato con mio figlio il 27/4/24 da Bologna a Torino, bus 3802 (codice biglietto MIUNP4). Poco prima di Milano il bus ha avuto un guasto elettrico che ha richiesto intervento manutentivo. Dopo quasi 2 ore di attesa sotto la pioggia, in attesa dei tecnici, abbiamo deciso di prendere il bus successivo 2804 di Itabus (cod. biglietto J3OE2U), arrivando a Torino alle 21:40, anziché le 19:10 previste col bus originario. Due ore e mezza di ritardo su 5h di viaggio. 80 Euro spesi (60 il primo, 20 il secondo). Ed Itabus, nonostante 3 reclami, ci ha solo "omaggiato" del 20% di sconto su un prossimo viaggio. Che ovviamente non ci sarà. Bel modo di trattare i clienti a fronte dei disagi e di un evidente disservizio che poteva anche creare problemi di sicurezza: siamo stati oltre 5' chiusi nel bus senza aria condizionata e con i finestrini sigillati all'arrivo a Milano in quanto non si aprivano le porte a causa del guasto elettrico. Ah, poi sull'App ho visto che il bus danneggiato poi è arrivato a destinazione con 4h di ritardo. Povero chi è rimasto a bordo.
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      Pratiques frauduleuses
      Xavier | 18 kolovoza2.5
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      Vozač2.5Čistoća2.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      Scandaleux Bus Paris vers Amsterdam, le vendredi 18 Aout 2023, 7h20 de trajet, sans toilettes, sans wifi, et avec un chauffeur insultant. Flixbus ne respecte pas ses propres prestations de voyage, et refuse les remboursements. Ce sont des pratiques frauduleuses. Et en prenant connaissance des autres avis, cela ressemble à une politique volontaire de la part de cette société.
      Verificirana recenzija
      De terror
      Anonymous | 17 kolovoza4.38
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      Vozač2.5Čistoća2.5Odnos cijene i kvalitete usluge7.5Udobnost vožnje5

      Los dos conductores manejaban bien y correcto, ningún sobresalto en la ruta.
      Los chóferes fueron muy groseros, insultando en español a pasajeros que sólo hablaban en francés o inglés, realmente fueron demasiado agresivos, sobretodo con un pasajero enfermo que se hizo encima y el chófer le tiró el diccionario de groserías por la cabeza a los gritos, se que es una situación estresante pero nos puso a todos los pasajeros de pésimo humor con su actitud para nada profesional gritando que todos son unos asquerosos, puercos, etc, etc... Además en cada parada hubo problemas con los asientos porque a la empresa se le ocurre especular hasta último minuto con la compra de asientos y envía la ubicación final de asientos una hora antes de partir y muchos pasajeros ni se enteran, así que en cada parada el chofer demoró muchísimo tiempo tratando de solucionar el problema con pasajeros parados e Incluso con pasajeros que subieron al bus sin billete, en algún momento después de la confusión subió otra persona (no pasajero) al bus y se paro al frente de todos los pasajeros gritando algo en árabe que no se entendió pero causó Inquietud, no fue un buen momento. Por último, y a estas alturas parece un asunto ínfimo pero llegamos mas de una hora tarde a destino, bravo.
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      Eviten usar esta transporte
      Claudia | 21 lipnja2.5
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      Vozač2.5Čistoća2.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      NADA
      Bus llegó con media hora de retraso al terminal de Barcelona. No se etiquetó el equipaje (cualquiera podría llevarse la maleta de otra persona). Nadie te ayudaba a poner el equipaje en el depósito. Chofer y asistente sólo preocupados del teléfono. Baño asqueroso, sin papel higiénico. Pésimo servicio
      Verificirana recenzija
      Cancelled trips, services missing, no CS
      Anonymous | 07 lipnja3.75
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      Vozač5Čistoća5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      Some drivers are friendly
      Original trip cancelled last minute so booking something else was impossible - I had to go for the cheaper option I originally avoided without compensation Delay at departure without info No electric outlets Due to the delay, I missed the connection (that I shouldn't have had to take as per my original booking) and no other options at midnight arrival at transfer (instead of 18:15) Customer service didn't help day of and keep on inventing lies why they won't refund after (there was no delay, I'm not the traveller?!?, they already refunded...)
      Verificirana recenzija
      Avoid like the plague
      Bec | 31 svibnja3.75
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      Vozač2.5Čistoća5Odnos cijene i kvalitete usluge5Udobnost vožnje2.5

      It was the only bus service on offer that day that could get us to London.
      Its not worth the cheaper ticket, don't do it! The driver was smoking on the bus (both at the door entrance and while driving). There was very poor communication about what is happening; e.g. rushed to customs, but it was not clear what we were doing. In fact, much of the time the driver/s didn't appear to know what the process was either. It did not help that their English was limited. There was no indication when buying a ticket that part of the journey included a ferry ride - which we were stuck stationary waiting 4 hours for because the first ferry didn't leave until 6am - the journey seemed very poorly co-ordinated. Facilities on the coach are severely lacking: No WiFi or charging ports on the bus, and no toilet onboard for an 11 hour journey. We stopped twice. It was an overnight bus and driver/s were often speaking loudly to each other, listening loudly to videos on their phones without headphones in, or turning on the bright lights intermittently. Very poor comfort for a long haul trip. The driver was seen to be talking on phone while driving for much of the journey. Can another company please provide a competitive service - anyone could do better than this.
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      Very very very bad company
      Alad | 28 svibnja3.13
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      Vozač5Čistoća2.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      Absolutely nothing.
      I booked my ticket 9:30 am , 2 days before the trip, day before they sent message to say they have rebooked me same day 11:50am ,with not even get back or ask me!! I arrived to the station to gate 20 At Victoria station, 11:40 received message say that will be delayed for 30 minutes, which should make it at 12:20 pm, at 12:20 no bus or driver appear or any one to give any update to the passengers,((which all of them confirmed that it’s there first time they use this company)) the driver appear at 1 pm and he said that the company told him 12:30 that there is trip he has to take to paris !! , 1:15 bus departed we arrived to Dover at 4pm , the driver announced that the company didn’t pay for the ferry and there is £1000 fine!!! All passengers get mad including me, driver promised he will try his best !! At 7 pm he managed to get bus into the ferry . We arrived paris 1 am at local time , overall was very very very bad trip will never ever use or suggest this company.
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      Anonymous | 09 ožujka10
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      Vozač10Čistoća10Odnos cijene i kvalitete usluge10Udobnost vožnje10

      avere un bagno
      Verificirana recenzija
      Punaises de lit dans les sièges
      Anonymous | 02 veljače2.5
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      Vozač2.5Čistoća2.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5Točnost5Urednost2.5Udobnost putovanja5

      Au moins, le voyage était à l'heure. 12 heures de bus de nuit. Le bus a fait des pauses tout au long de la nuit et à des heures improbables. Impossible de dormir. Les contrôles de police française et suisse ont duré plus de 40 minutes chacun. Conseille? Payez un peu plus mais prenez le train
      J'ai été mordue par des punaises pendant le voyage. J'ai d'énormes boutons sur les mains, les chevilles et le dos.
      Verificirana recenzija
      Toujours en retard
      Anonymous | 23 siječnja6.88
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      Vozač7.5Čistoća10Odnos cijene i kvalitete usluge5Udobnost vožnje5Točnost2.5Urednost10Udobnost putovanja5

      J’emprunte le bus de 4h de tours vers Paris. Le bus n’est jamais à l’heure et aucune information de la part de BlaBlaCar. Plus de 45 min d’attente sous ce froid. Le pire c’est que mon nom de figurait pas dans la liste du chauffeur sachant que j’ai réservé deux semaines à l’avance.
      Le retard
      Verificirana recenzija
      Bus that never was
      Luka | 20 siječnja2.5
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      Vozač2.5Čistoća2.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5Točnost2.5Urednost2.5Udobnost putovanja2.5

      Nothing
      Bus that was supposed to come at 01.20am never showed up and i was left alone in the middle of the night in the empty bus station near the road. Half an hour later i receive mail that my bus is delayed and will come at 4am. That is 3 hours alone in the night for a small girl in the middle of bus station ( they are very dangerous in france ) Of course the bus at 4 didn't come as well making me miss my next bus and essentially waste 150€. DO NOT BOOK THIS BUS COMPANY!!
      Verificirana recenzija
      Unacceptable behaviour from Blabla customer service
      Anonymous | 16 siječnja6.88
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      Vozač10Čistoća7.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje7.5Točnost2.5Urednost7.5Udobnost putovanja5

      My initial depature time was 23:59 from Paris Bercy. After waiting for more than 1 hour after the proposed depature time, we finally received an email from Blabla Bus that the new depature time would be on the following day at 08:30. Because of this I had to PAY for a taxi to get back (no more public transport) to hotel for another night in addition to loss of time and money due to the abrupt change of schedule by BlablaBus. I wrote to ask for refund because according to their website I was entitled to one if the bus was delayed over 120 minutes according to their website (https://support.blablacar.com/hc/en-gb/articles/360014600059-What-to-do-if-your-bus-is-not-there), but I was rejected because I had already "arrived at the destination", but rest assured because they "forwarded my message to the rest of the team." and my "feedback will help improve the quality of our services". No other compensation. They are basically short of saying "Piss off" at this point. Absolutely horrible behaviour by the customer service. Next time save yourself a trouble and book Flixbus instead.
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      Anonymous | 09 prosinca10
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      Vozač10Čistoća10Odnos cijene i kvalitete usluge10Udobnost vožnje10
      Verificirana recenzija
      Do not spend money on booking seats!
      Anonymous | 11 studenog4.38
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      Vozač5Čistoća7.5Odnos cijene i kvalitete usluge2.5Udobnost vožnje2.5

      Bus was on time.
      I paid money to book a seat in the front row, because I get travel sick easily. Turns out, the first row is "reserved for the driver" and nobody can sit there. So, paid money for nothing. The seat reservation system just gets ignored by everyone on the bus. Don't spend money on a reservation if you are booking with this company!
      Verificirana recenzija
      Giorgia | 28 listopada7.5
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      Vozač7.5Čistoća10Odnos cijene i kvalitete usluge5Udobnost vožnje7.5
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