City landscape

National Express Ltd

Company details

National Express Ltd

Mill Lane, B5 6DD

National Express Ltd

Contact information

+448717818181

Antall ruter

0

Antall busser

N/A

Average ratings ( Based on 272 reviews for this company )
8.3 / 10
Verified reviews only
London Luton (Flyplass)Cambridge
“NA”
Verified review
Med Anonymous 03.03.2020. 11:36
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
10
Excellent
NA
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CambridgeLondon Luton (Flyplass)
“the busdriver could not start the bus, it was his fault and we almoust lost our flight.”
Verified review
Med Claudia 03.03.2020. 11:04
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
5.63
the driver should apologize...
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CanterburyDover
“Dover - canterbury : good transport service. Bad Passenger information system”
Verified review
Med Brieuc 02.03.2020. 11:08
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.75
Price. Timetable : departure time
-the bus station : not very clear where is the stop for national express. Should be more visible that it is the stop f1. A bigger national express sign would be a good improvement. -the traffic information on national express app and website was not providing any delay information (20 minutes)
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Manchester (Flyplass)Oldham
“Good service”
Verified review
Med JJ 29.02.2020. 11:20
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.75
On time
Bus a little tired looking could be doing with a little tlc
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LeicesterBirmingham (Flyplass)
Verified review
Med Anonymous 26.02.2020. 16:39
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
9.38
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London Heathrow (Flyplass)Hemel Hempstead
“Poor customer service”
Verified review
Med emily 24.02.2020. 10:29
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.13
journey was comfortable
There had been an accident on the M25 which had affected the tunnel apparently at 3pm and had caused a backlog. I arrived at the central bus station early, 17:00hrs and enquired about switching to an earlier coach. I was advised of the above and asked to go to terminal 5 as buses were not coming through. I sought updates from the National express staff there who kept saying the bus is on its way, at one point I was told it was "around the corner". It finally arrived at 20:15hrs. If I had been made aware of the substantial delay, I would have made alternative arrangements. Accidents will happen but keeping passengers updated with accurate information in a timely manner would go a long way o making a bad situation bearable.
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Manchester (Flyplass)York
Verified review
Med Anonymous 21.02.2020. 11:04
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
9.38
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BroadstairsLondon
Verified review
Med VASIL 19.02.2020. 14:14
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
6.88
DRIVER and bus company are excellent also happy from the staff which I had phone call to find out my problem with my tickets. thanks
The website which I take the ticket on website from broadstairs to LONDON Victoria for 2 adult and one child one way has £20 . I pay £40 for return tickets I tried to contact to see what happened and email me just one way ticket but no one answered . Sorry because never I give bad reviews , I'm not happy. https://getbybus.com
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EdinburghManchester
“change the seats”
Verified review
Med Anonymous 16.02.2020. 23:26
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
7.5
Very nice drivers
the most uncomfortable seats i ever try,my body was really stiff after that trip no wifi no water
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London Stansted (Flyplass)London Luton (Flyplass)
Verified review
Med Paula 10.02.2020. 11:23
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
10
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London Liverpool StreetLondon Stansted (Flyplass)
Verified review
Med Pedro 09.02.2020. 14:18
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
10
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SuttonGatwick North Terminal
“No problem”
Verified review
Med Patricia 07.02.2020. 19:49
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
10
The driver was very professional and kind. Nothing was any trouble even when a woman was moaning because she should have got an earlier bus and worried about missing her flight. He reassured her REPEATEDLY and kept calm. This way at 8.50 and her flight wasn’t until 10.30 !! It wasn’t easy !!
The moaning Minnie !!
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Manchester (Flyplass)Liverpool
Verified review
Med Anonymous 05.02.2020. 15:45
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.75
clean coach, cheap ticket
it was 15 min late
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Manchester (Flyplass)Liverpool
Verified review
Med Anonymous 03.02.2020. 20:35
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.13
Der Bus hatte Verspätung, da wir keinen Termin hatten war uns das nicht so wichtig.
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NorwichLondon Stansted (Flyplass)
“bien”
Verified review
Med Anonymous 02.02.2020. 19:55
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
7.5
Conducteurs sympathiques
Prix trop élevés
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London Liverpool StreetLondon Stansted (Flyplass)
“Driver dont stop on our station”
Verified review
Med Ana 29.01.2020. 14:56
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
6.88
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Manchester (Flyplass)Lancaster
“Flight delayed. 5 minutes later and I could not take the bus. In these cases they should refund.”
Verified review
Med Anonymous 26.01.2020. 23:11
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
2.5
Could not travel
Could not travel
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CanterburyDover
Verified review
Med Anonymous 26.01.2020. 14:28
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
7.5
Chauffeur courtois.
Pas assez de plages horaires.
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Manchester (Flyplass)Liverpool
“Good Trip”
Verified review
Med Phillipott 25.01.2020. 10:13
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
10
Promptness
Loaded my baggage alone
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TorquayBristol (Flyplass)
Verified review
Med Andrea 21.01.2020. 11:39
Sjåfør
Ryddighet
Verdi for pengene
Komfortabel tur
8.75
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