City landscape

Arriva - Panturist

Company details

Arriva - Panturist

Sv. L. B. Mandića 33, 31000

Arriva - Panturist

Contact information

+385 72 660 660

info@arriva.com.hr

Number of routes

16

Number of buses

N/A

Average ratings ( Based on 1197 reviews )
8.28 / 10
Verified reviews only
OsijekSplit
Verified review
By Antonela 17.09.2019. 18:40
Driver
Tidiness
Value for money
Comfortable ride
7.5
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ZagrebOsijek
“Putovanje”
Verified review
By Anonymous 15.09.2019. 13:22
Driver
Tidiness
Value for money
Comfortable ride
5
Čist autobus, ljubazno osoblje
Nema dodatnih usluga (wifi npr.), kasnio sa dolaskom na odredište
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DakovoMunich
Verified review
By Matej 13.09.2019. 01:59
Driver
Tidiness
Value for money
Comfortable ride
5.63
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MunichVirovitica
“Vozači nisu odgovarali na pitanja putnika,vrlo neprofesionalni i odriješiti”
Verified review
By Anonymous 07.09.2019. 12:29
Driver
Tidiness
Value for money
Comfortable ride
5.63
Čistoća autobusa
Putovanje od Minhena do Virovitice, samo jedno stajanje od deset minuta sa nedefiniranim uputama putnicima i drako odgovaranje na pitanja putnika.
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SibenikSplit
“Croatia Bus - Not a representation of Croatia you would like to experience”
Verified review
By Bruno 04.09.2019. 10:41
Driver
Tidiness
Value for money
Comfortable ride
3.75
This trip was divided into two parts - one from St to Dubrovnik and another from Dubrovnik to Ulcinj. The bus was late for about 1,30 hours and when it finally came the both of the drivers were very agitated. It didn't help that they are not speaking any foreign language, only Croatian. While boarding luggage, some people were even violently shoed away because the drivers couldn't understand them. When paying the luggage fee, on the ticket stub it was clear that the fee is 1 EURO, but the drivers were charging 2 EURO or 20 HRK (circa 2,80 EUR) for those who haven't had EURO. After we finally all set up, the drive was delayed at least 2 hours, there was no apology for the delay nor an explanation. When the drivers came to check tickets, there were verbal attacks on some of the passengers (again because of the language barrier) and loud swearing in Croatian at passengers alongside with frowning and mocking. Croatia Bus is damaging Croatian reputation as a pleasant destination.
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SplitPlitvice Lakes
Verified review
By Stella 21.08.2019. 09:04
Driver
Tidiness
Value for money
Comfortable ride
7.5
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Plitvice LakesSplit
“30 minutes late to the departure stop”
Verified review
By Anonymous 20.08.2019. 19:02
Driver
Tidiness
Value for money
Comfortable ride
7.5
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Plitvice LakesZadar
Verified review
By Anonymous 09.08.2019. 17:14
Driver
Tidiness
Value for money
Comfortable ride
9.38
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MunichVinkovci
“Neprofesionalno i nekorektno”
Verified review
By Anonymous 02.08.2019. 21:51
Driver
Tidiness
Value for money
Comfortable ride
4.38
Bus nije vozio do destinacije za koju sam kupio kartu, nego smo morali presjedati u kombi. Krajnje bezobrazno i neprofesionalno.
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SplitKorenica
“In Korenica they left us in a non-authorized station”
Verified review
By Patricia 02.08.2019. 12:36
Driver
Tidiness
Value for money
Comfortable ride
5
Bus was fine and neat.
We had assigned seats when we bought our tickets which were in the last row. When we got there all of them had already been taken and there was a bed (literally a made bed with pillow and etc) occupying all the last row of the bus (about more or less 5 to 6 seats), where the guy from staff slept during the ride. Our stop was in Korenica, but they left us at a non-authorized station 20 minutes before the actual station in the city center. It was horrible because we had to walk at 1:30 am all alone through there. All buses stop there because they have some deal with the restaurante for free dinner if they stop there with the bus and people buy stuff at the store. When we got off the bus they had already taken our bags from the bus and told us it was Korenica’s station. HORRIBLE EXPERIENCE.
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UlmOsijek
Verified review
By Stjepan 29.07.2019. 18:51
Driver
Tidiness
Value for money
Comfortable ride
9.38
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Plitvice LakesSplit
Verified review
By Anonymous 17.07.2019. 12:13
Driver
Tidiness
Value for money
Comfortable ride
6.88
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SplitSibenik
“Driver Smoking while driving!!!!”
Verified review
By Anthony 12.07.2019. 12:05
Driver
Tidiness
Value for money
Comfortable ride
3.13
Driver and conductor reserved first four seats on both aisles for their own use and did not let us sit there. And driver smoked throughout journey. A really horrible experience. I would like you to contact me back as I intend to follow up on this complaint. Have taken registration of bus.
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OsijekMunich
Verified review
By darko 09.07.2019. 12:01
Driver
Tidiness
Value for money
Comfortable ride
10
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VinkovciMunich
Verified review
By Sasa 08.07.2019. 17:22
Driver
Tidiness
Value for money
Comfortable ride
10
Nemam šta prigovoriti! Sve je bili o Dr licno
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ZagrebOsijek
“Bus u raspadu”
Verified review
By Anonymous 02.07.2019. 18:32
Driver
Tidiness
Value for money
Comfortable ride
3.13
Tocno vrijeme polazka
Bus nam se iznad glave raspada, 85db ni metar iznad glave i to na autocesti, gore kat lijevo , hvala nikad vise, asozial
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Plitvice LakesSplit
“Most arrogant and rude drivers”
Verified review
By Anonymous 02.07.2019. 12:09
Driver
Tidiness
Value for money
Comfortable ride
3.75
The bus arrived a little late which is fine. The driver asked for 10 euros for keeping my bag inside the bus compartment. I asked if I can keep the bag over the seat because it's a small backpack. Upon hearing this he threw my bag on the road from the bus and said take another bus. Later I paid him in Kunas. There were three other girls who wanted to take the bus to split. Driver took 200 Kunas from each of them and was extremely rude. Really bad start in Croatia.
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About

Panturist is, along with App, the leading scheduled  coach service operator in eastern Croatia and a member of the international corporation Arriva by Deutsche Bahn, present in 14 European countries.

Panturist offers intercity connections in eastern Croatia and long-distance passenger transport between eastern Croatia and Zagreb, Dalmatia, Istria and Kvarner. Besides domestic bus routes Panturist offers excellent connections to numerous international destinations, such as those in Germany, France, Slovenia and Serbia.
 
As a part of the Arriva group, through its own travel agency Arriva travel, Panturist offers sale of tickets and transport to festivals, concerts, matches, excursions and booking of accommodation in hotels, hostels and apartments and coach rental.

How can you recognize Panturist buses?


Considering that rebranding is in progress, Panturist's white-colored buses with a red “Panturist” inscription and grey or dark green Arriva Express buses are being changed to white buses with the Arriva logo in blue or blue buses with the Arriva logo in white color. The fleet of Panturist is among the newer ones in Croatia, which means high quality and offer transportation with modern, comfortable and air-conditioned buses, with free WiFi service and outlets for charging electronic devices.


You can pay your tickets using credit cards