City landscape

Arriva - Autotrans

Company details

Arriva - Autotrans

Šetalište 20. travnja 18, 51557

Contact information

+385 72 660 660

info@arriva.com.hr

Number of routes

405

Number of buses

N/A

Average ratings ( Based on 4015 reviews )
7.66 / 10
Verified reviews only
Plitvice LakesZagreb
Verified review
By Anonymous 07.02.2019. 12:06
Driver
Tidiness
Value for money
Comfortable ride
9.38
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ZagrebRijeka
Verified review
By Vedran 04.02.2019. 16:19
Driver
Tidiness
Value for money
Comfortable ride
9.38
Nov,udoban,cist autobus,pristojno osoblje
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Plitvice LakesZagreb
Verified review
By Anonymous 03.02.2019. 18:25
Driver
Tidiness
Value for money
Comfortable ride
10
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ZagrebZadar
Verified review
By Marina 03.02.2019. 11:25
Driver
Tidiness
Value for money
Comfortable ride
10
Ugašeno svijetlo u autobusu tijekom cijelog putovanja
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ZadarZagreb
Verified review
By Dario 03.02.2019. 11:09
Driver
Tidiness
Value for money
Comfortable ride
9.38
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RijekaZagreb
Verified review
By Sara 02.02.2019. 17:59
Driver
Tidiness
Value for money
Comfortable ride
8.75
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ZagrebPlitvice Lakes
“Great transportation”
Verified review
By Anonymous 02.02.2019. 17:29
Driver
Tidiness
Value for money
Comfortable ride
10
The driver was very kind and the condition of the bus was good
The bus for go back was a little delayed
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ZagrebZadar
Verified review
By Anonymous 31.01.2019. 11:51
Driver
Tidiness
Value for money
Comfortable ride
9.38
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TriesteZagreb
Verified review
By Francesca 30.01.2019. 08:23
Driver
Tidiness
Value for money
Comfortable ride
7.5
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Plitvice LakesZagreb
Verified review
By Hyungjun 27.01.2019. 15:29
Driver
Tidiness
Value for money
Comfortable ride
2.5
Last bus didn’t come return bus
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DubrovnikZadar
“Definitely the best quality buses in Croatia and the most polite drivers”
Verified review
By Rea 26.01.2019. 14:45
Driver
Tidiness
Value for money
Comfortable ride
10
drivers free wifi plugs
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ZagrebOpatija
“Bilo je hladno u autobusu”
Verified review
By Ana 25.01.2019. 11:09
Driver
Tidiness
Value for money
Comfortable ride
8.13
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SenjMunich
“Freundlich, pünktlich professionell”
Verified review
By Anonymous 24.01.2019. 11:52
Driver
Tidiness
Value for money
Comfortable ride
10
Nachdem ich die Strecke Senj München zuletzt 2004 mit dem Bus gereist war, hatte ich den Fahrkomfort, den Informationsfluss und die mangelnde Pünktlichkeit noch in unangenehmer Erinnerung. Umso erfreuter war ich, als ich feststellen durfte, dass sich inzwischen alles positiv verändert hat. Der Bus kam, trotz starker Bura, mit nur zehnminütiger Verspätung. Die Busse sind sauber, modern und bieten neben genügender Beinfreiheit auch kostenloses WLAN. So lässt sich eine Nachtfahrt, wenn man, wie ich nicht im Sitzen schlafen kann, gut überstehen. Das Tablet eingestöpselt und abwechselnd ein E-Book gelesen, im Netz gesurft, Mails gelesen und verschickt, und mir wurde nicht langweilig.
Was mich weniger überzeugt hat, war die telefonische Erreichbarkeit des Arriva-Teams. Nachdem der Bus zur Abfahrtszeit noch nicht in Sicht war, habe ich versucht bei der Arriva-Hotline anzurufen um in Erfahrung zu bringen, ob es wegen der Bura zu größeren Verspätungen käme. Nach einigen Minuten in der Warteschleife mit der gebührenpflichtigen Vorwahl 072 gab ich auf und wählte kurzentschlossen die Hotline von getbybus. Dort kam ich sofort durch, die nette Mitarbeiterin im Call-Center versprach sich zu informieren und rief mich dann auch nur ca. eine Minute später zurück um mich zu beruhigen. Der Bus sei unterwegs und würde mit geringer Verspätung eintreffen, was dann auch der Fall war.
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TriesteZagreb
Verified review
By Anonymous 23.01.2019. 11:01
Driver
Tidiness
Value for money
Comfortable ride
7.5
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RijekaKarlovac
Verified review
By Anonymous 19.01.2019. 19:32
Driver
Tidiness
Value for money
Comfortable ride
10
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MunichZagreb
Verified review
By Anonymous 19.01.2019. 13:07
Driver
Tidiness
Value for money
Comfortable ride
3.75
Neudobni autobus
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ZagrebRijeka
Verified review
By Anonymous 19.01.2019. 09:52
Driver
Tidiness
Value for money
Comfortable ride
10
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ZadarZagreb
Verified review
By Anonymous 18.01.2019. 11:02
Driver
Tidiness
Value for money
Comfortable ride
10
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LjubljanaZagreb
“The driver smoked”
Verified review
By Anonymous 17.01.2019. 01:42
Driver
Tidiness
Value for money
Comfortable ride
5.63
Clean
Although I booked an Arriva - Autotrans bus, the journey was completed by Črnja Tours, which is a horrible bus company. I have taken Croatian Tour once before. Unlike Arriva - Autotrans or other bus companies in Croatia, the staff of Črnja Tours is extremely rude and the bus is always late. On this occasion the driver also smoked while driving and the bus was an hour late.
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ZagrebZadar
Verified review
By Anonymous 16.01.2019. 16:06
Driver
Tidiness
Value for money
Comfortable ride
10
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About

Arriva (former Autotrans) is the leading scheduled  coach service operator in western and coastal Croatia and a member of the international corporation Arriva by Deutsche Bahn, present in 14 European countries.
 
With frequent and regular bus lines, Autotrans connects about 1,000s of destinations across Croatia, from Zagreb, Rijeka, Split, Zadar, Dubrovnik, Pula and Osijek, all the way to the smallest and most remote Croatian towns in Kvarner, Istria, Lika, Dalmatia and on the islands of Krk, Rab, Pag, Cres, Lošinj, Brač, Korčula and Lastovo. During the summer season, Arriva also maintains daily transfers to Dubrovnik airport from Dubrovnik.
 
Besides domestic bus routes Arriva offers excellent connections to numerous international destinations, such as those in Italy, Germany, Slovenia, Bosnia and Herzegovina and Serbia.
 
As a part of the Arriva group, through its own travel agency Arriva travel, Autotrans offers sale of tickets and transport to festivals, concerts, matches, excursions and booking of accommodation in hotels, hostels and apartments and coach rental.
 
How to recognize an Arriva Autotrans bus?
 
Considering that rebranding is in progress, Autotrans white-colored buses with the logo in green and orange color on the sides of the buses are being changed to white buses with the Arriva logo in blue or blue buses with the Arriva logo in white color. The fleet of Autotrans is among the newer ones in Croatia, which means high quality and offer transportation with modern, comfortable and air-conditioned buses, with free WiFi service and outlets for charging electronic devices.





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