Depart from
    Travel to
      Departing on
      Returning on
      Passengers
      Privacy settings

      GetByBus reviews - Over 86505 carrier and 22285 bus station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who purchased a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      8.0 (86505 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

      Verified reviews only

      Company
      Language (Multiple options available)
      Select language of review
      Stations (Multiple options available)
      Select route stations
      User ratings
      48%
      25%
      14%
      12%
      0%
      Multi-tag filter
      You have 2 active filters
      6.3 (486 Reviews)

      Current score based on selected filters

      Verified review
      by Anonymous | 14 March6.88
      -
      Voznik5Urejenost7.5Vrednost za denar7.5Udobna vožnja7.5

      Efficient service, beatyful view.
      The driver complaint about on line purchased tickets. He asked for the printed tickets on paper which we didn’t have. We showed the tickets on the phone. The toilet on the bus was locked and couldn’t be used and the driver did not allow us time to go to the toilet in any stop of the trip. We were charged 2 euros per each carry on baggage and upon arrival the choffer did not take the luggage from the bus. The passengers had to take their one luggage from the luggage compartment in the bottom if the bus.
      Verified review
      by Anonymous | 01 February9.38
      -
      Voznik10Urejenost7.5Vrednost za denar10Udobna vožnja10
      Verified review
      by Anonymous | 14 January5
      -
      Voznik2.5Urejenost5Vrednost za denar5Udobna vožnja7.5

      The driver made a HUGE scene when I gave him my phone with my e-ticket on it. Saying “problem problem” when actually there was no problem because on my ticket it said that I could have the e-ticket???? Also there says that there’s a toilet on the bus but then there wasn’t.
      Verified review
      The bus driver was unable to communicate a problem that he had but should not have been a problem.
      by Anonymous | 26 November7.5
      -
      Voznik2.5Urejenost10Vrednost za denar7.5Udobna vožnja10

      Driver was a good and safe driver. Was punctual and bus was clean and comfortable
      HOWEVER PLEASE DO NOT SELL ONLINE TICKETS TO BE TOLD BY THE DRIVER I MUST HAVE A PAPER TICKET! And his English was very poor which only really mattered as his only two words were PRINT and PAPER. When I asked at the bus station before we returned on the service ( after a very unpleasant unprofessional exchange getting on the bus to go to our destination) if they could print my return ticket they were almost hostile saying I just needed to argue my case with the bus driver and if unsuccessful but a new paper ticket. I was so anxious and upset I felt nearly sick and again I was told by same bus driver I need PRINTED TICKET. Please do not sell online tickets if the driver does not accept the tickets with QR codes. Thank you. The bus was fine, the driver was a good driver and the price was a standard price but unacceptable was the anxiety created by the argument about the ticket
      Read more
      Verified review
      good bus service but very expensive with lots of add on fees
      by Anonymous | 10 November8.75
      -
      Voznik10Urejenost10Vrednost za denar5Udobna vožnja10

      service left on time . good bus
      expensive and additional fees at Kotor bus station ( service fee for what ??) . Had to pay 2 euro per bag stored in hold of bus
      Verified review
      Everything,it's ok
      by Anonymous | 08 November8.75
      -
      Voznik10Urejenost7.5Vrednost za denar7.5Udobna vožnja10

      punctuality
      no light riding on the way
      Verified review
      Why do they hate tourists?
      by Joanna | 29 October5.63
      -
      Voznik5Urejenost5Vrednost za denar7.5Udobna vožnja5

      It got me there.
      The staff at the bus station were vile to everybody and I really don't know why. On reading the reviews it seems like they are like this with everyone. They would not print my ticket the night before (why is this even a thing?) and I had to go to the Old Town to get it printed. Tax is added on even after you've bought the tickets and they won't let you on the bus until you pay it. Additional cost to put your luggage in the hold and if you don't have the right money you get the bad attitude. No air conditioning on the bus. No working toilet on the bus. No announcements about whether you can get off the bus when they stop to pick up other passengers for a comfort break. I have travelled extensively in many countries by bus and I've never felt so unwelcome.
      Read more
      Verified review
      Good trip in general.
      by Anonymous | 24 October6.88
      -
      Voznik7.5Urejenost7.5Vrednost za denar5Udobna vožnja7.5

      Timely
      Disappointed that there was an unexpected additional 2€ charge per person at the bus station and then another 2€ charge per each luggage. In the end the price for 2 adults and 2 children was 80€ for the trip, could have rented a taxi for just 20€ more.
      Verified review
      by Anonymous | 21 October5.63
      -
      Voznik2.5Urejenost7.5Vrednost za denar7.5Udobna vožnja5

      Le chauffeur m’a laissée dans une ville (Kotor) a presqu’une heure de la ville d’arrivée (Podgorica) car j’étais la seule dans le bus à cet arrêt. J’ai donc du payer un autre billet de bus et ai du annuler mon deuxième billet pour la correspondance. Il n’a pas fait l’effort de parler ni comprendre l’anglais… Air conditioning faisant énormément de bruit et un peu trop élevée
      Verified review
      by Sigal | 19 October7.5
      -
      Voznik7.5Urejenost7.5Vrednost za denar7.5Udobna vožnja7.5

      We were very surprised, when the bus made a scheduled stop at the station in Kotor, and discovered the need to switch from the Podgorica bus, to the Niksic bus., which went through Tivat. The transfer was not listed on your website, nor were we informed before boarding in Dubrovnik. The bus route was listed as " DIRECT" when ordering from the site. And communication with the staff was limited, as they did not speak English and we do not speak Slavic. However, the transfer succeeded and we appropriately reached Tivat.
      Verified review
      by Vilma | 07 October4.38
      -
      Voznik2.5Urejenost5Vrednost za denar5Udobna vožnja5

      The bus was delayed by 2 hours . We drove to Dubrovnik airport . Since the bus was late We asked to stop at Dubrovnik airport , but the driver did not agree to stop . From Dubrovnik to the airport We drove a taxi , We barely got on a flight
      Verified review
      by Tomas | 07 October8.75
      -
      Voznik10Urejenost10Vrednost za denar5Udobna vožnja10
      Verified review
      The driver was unpolite.
      by Anonymous | 06 October6.25
      -
      Voznik7.5Urejenost2.5Vrednost za denar7.5Udobna vožnja7.5

      The driver was a good driver.
      Verified review
      Bus was half an hour late and driver was so slow we arrived nearly an hour later than planned.
      by Emma | 02 October5.63
      -
      Voznik5Urejenost7.5Vrednost za denar5Udobna vožnja5

      Bus was later Staff at bust station were rude and unhelpful. Refused to speak e glish even though they could. Despite purchasing E tickets, they demand a printed ticket. Luckily I had ready this on a previous review and did so I'm advance. Toilets were disgusting! And why is there a 2 euro charge to use the bus station? Also find the constant smoking allowed in public places unpleasant.
      Verified review
      by Anonymous | 02 October6.88
      -
      Voznik7.5Urejenost5Vrednost za denar7.5Udobna vožnja7.5

      No total cost are displayed. You pay 2 euros per person for the bus terminal, and 2 euros per piece of luggage.
      GetByAps twitter twitterX linkedin instagram facebook pinterest tiktok youTubePlay fax dinersCard maestroCard mastercard safety group faq printer mTicketQr arrowIcon iconChevronDown thumbsUp exclamationCircle download directions clock calendarCheck accommodation mailAlert questionCircleFull gpsIcon locationMark ferryIcon busIcon star locationPin phone email signpost unesco starFull verifiedBadge star ticketsIco reviewsIco guidesIco newsIco sightPin globe ticket flexCancelIcon