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      GetByBus reviews - Over 85863 carrier and 21698 bus station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

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      Every review is left by users who purchased a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      7.6 (85863 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

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      Verified review
      Viaggio da incubo
      by Luigi | 21 May3.75
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      Driver5Tidiness5Value for money2.5Comfortable ride2.5

      Niente
      Viaggio da incubo, zero risarcimento. Ho viaggiato con mio figlio il 27/4/24 da Bologna a Torino, bus 3802 (codice biglietto MIUNP4). Poco prima di Milano il bus ha avuto un guasto elettrico che ha richiesto intervento manutentivo. Dopo quasi 2 ore di attesa sotto la pioggia, in attesa dei tecnici, abbiamo deciso di prendere il bus successivo 2804 di Itabus (cod. biglietto J3OE2U), arrivando a Torino alle 21:40, anziché le 19:10 previste col bus originario. Due ore e mezza di ritardo su 5h di viaggio. 80 Euro spesi (60 il primo, 20 il secondo). Ed Itabus, nonostante 3 reclami, ci ha solo "omaggiato" del 20% di sconto su un prossimo viaggio. Che ovviamente non ci sarà. Bel modo di trattare i clienti a fronte dei disagi e di un evidente disservizio che poteva anche creare problemi di sicurezza: siamo stati oltre 5' chiusi nel bus senza aria condizionata e con i finestrini sigillati all'arrivo a Milano in quanto non si aprivano le porte a causa del guasto elettrico. Ah, poi sull'App ho visto che il bus danneggiato poi è arrivato a destinazione con 4h di ritardo. Povero chi è rimasto a bordo.
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      Verified review
      by Anonymous | 09 March10
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      Driver10Tidiness10Value for money10Comfortable ride10

      avere un bagno
      Verified review
      by Anonymous | 09 December10
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      Driver10Tidiness10Value for money10Comfortable ride10
      Verified review
      by Giorgia | 28 October7.5
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      Driver7.5Tidiness10Value for money5Comfortable ride7.5
      Verified review
      by Anonymous | 12 October9.38
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      Driver10Tidiness10Value for money10Comfortable ride7.5
      Verified review
      by Anonymous | 26 September8.75
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      Driver10Tidiness10Value for money7.5Comfortable ride7.5
      Verified review
      by Jeremy | 10 August7.5
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      Driver7.5Tidiness7.5Value for money7.5
      Verified review
      by Paola | 25 July10
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      Driver10Tidiness10Value for money10Comfortable ride10
      Verified review
      by Anonymous | 26 May2.5
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      Comfortable ride2.5

      Molto gentile. Tutto in orario.

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