GetByBus reviews - Over 86427 carrier and 22213 bus station reviews

Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

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Every review is left by users who purchased a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.

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Overall score for all reviews left on GetByBus

8.0 (86427 Reviews)Leave a review

Driver

7.8

Tidiness

7.7

Value for money

7.5

Comfortable ride

7.2

Reviews

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Verified review

Der Busfahrer um 9:13 war sehr nett und ordentlich! Der am Abend um 18:33 war ein arschloch !!!!!

by Anonymous | 27 February8.13

Driver7.5Tidiness7.5Value for money10Comfortable ride7.5

Das Fahrt angenehm Musik
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Verified review

Bus was punctual

by Anonymous | 20 February9.38

Driver10Tidiness10Value for money7.5Comfortable ride10

Bus was comfortable and on schedule
Smoking at bus station waiting area

Verified review

by Anonymous | 20 February8.13

Facilities and Amenities7.5Staff and Signage7.5Cleanliness7.5Safety10

Staff on duty
Smoking allowed in waiting area

Verified review

by Anonymous | 31 January9.38

Driver10Tidiness7.5Value for money10Comfortable ride10

Verified review

by Anonymous | 31 January2.5

Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

Verified review

by Anonymous | 31 January6.88

Facilities and Amenities5Staff and Signage7.5Cleanliness7.5Safety7.5

Verified review

by Anonymous | 20 January9.38

Driver10Tidiness10Value for money7.5Comfortable ride10

The driver was excellent; he paid a lot of attention to the comfort of his passengers. The ride was very smooth, and we came to Dubrovnik even earlier than expected. Natalia, Dubrovnik

Verified review

by Anonymous | 20 January5.83

Facilities and Amenities5Cleanliness5Safety7.5

Verified review

Smooth ride, no problems.

by Michael | 29 December10

Driver10Tidiness10Value for money10Comfortable ride10

Time and value were excellent
I wish the buses had bathrooms as I am older and sometimes have to frequent the bathroom on longer trips

Verified review

by Michael | 29 December10

Facilities and Amenities10Staff and Signage10Cleanliness10Safety10

Clean and had a cafe.
Bathrooms weren’t the best and smelled bad.

Verified review

Difficult journey

by Gina | 21 December6.25

Driver5Tidiness7.5Value for money7.5Comfortable ride5

Lots of choice for the departure tiimes
I was the only person getting off at my destination and was told to get off 1 km from the bus stop to save the driver time I guess

Verified review

by Gina | 21 December8.13

Facilities and Amenities7.5Staff and Signage7.5Cleanliness7.5Safety10

Helpful staff
Smoking allowed in waiting area

Verified review

It was the worst bus transport I ever had

by Anonymous | 21 December2.5

Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

The fact that we did arrive in our destination in one piece.
It was the worst. The bus was nearly an hour late, once it has arrived all passengers flocked in and the bus was full, which took another 20minutes to sort the chaos because some passengers did not have a seat, they must have been overbooked! The bus did not have an aircon, no ventilation and worst is the smell of the cigarette smoke inside the bus. We arrived almost 2 hours late in our destination.

Verified review

by Anonymous | 21 December3.13

Facilities and Amenities2.5Staff and Signage2.5Cleanliness2.5Safety5

Verified review

by Anonymous | 16 December5

Driver5Tidiness5Value for money5Comfortable ride5