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      GetByBus reviews - Over 86040 carrier and 21852 bus station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who purchased a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      7.6 (86040 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

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      Verified review
      If you want to loose your luggage travel with Avanza
      by Piotr | 21 September3.75
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      Driver5Tidiness5Value for money2.5Comfortable ride2.5

      I must warn you about the l(ack) safety of your belongings when you use services of this company. Avanza does not care, nor control what happens to your luggage which is placed in hold of the bus. On the way from Algeciras to Malaga somebody took my bag from the hold and it has been over 2 months since that incident and Avanza failed to recover my bag and Avanza has not given any compensation for this. Be careful about Avanza and their horrible customer service! Debo advertirle sobre la falta de seguridad de sus pertenencias cuando utiliza los servicios de esta empresa. Avanza no se preocupa ni controla lo que ocurre con el equipaje que se coloca en la bodega del autobús. En el camino de Algeciras a Málaga alguien tomó mi bolso de la bodega y han pasado más de 2 meses desde ese incidente y Avanza no pudo recuperar mi bolso y Avanza no me ha dado ninguna compensación por esto. ¡Ten cuidado con Avanza y su horrible servicio al cliente!
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      Verified review
      Employés malhonnêtes
      by Anonymous | 10 September2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Nous avions acheté deux billets aller -retour malaga marbella le soir en entrant dans le bus nous montrons nos tickets le chauffeur nous dit que l’un des billets est pour le 09 septembre et non le 08 donc il ne peut pas kois laisser monter nous devons acheter un nouveau billet…. Incompréhensible le ticket était certes un peu mal imprimé mais est ce de notre faute???? Mais on voyait clairement un 08. Nous avons demandé à d’autres personnes dans le bus elles voyaient un 08 mais le chauffeur et la personne au guichet n’ont rien voulu entendre nous avons dû repayer un billet. Ce n’est pas pour les 15 euros c’est plus le fait de ce faire arnaquer de la sorte ce sont des employés malhonnêtes, il était tard nous devions prendre ce bus donc nous ne voulions pas le râter… donc attention aux futures voyageurs de cette ligne! Verifiez l’impression de vos billets….
      Personnels malhonnêtes
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      Verified review
      A pior viagem que fiz de ônibus nota 3
      by Oliveira | 09 December4.38
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      Driver2.5Tidiness2.5Value for money10Comfortable ride2.5Punctuality2.5Tidiness2.5Comfortable Ride2.5

      A única coisa boa depois de ver e vivido esse orror e que eles por watzap te dar sempre atenção.te responde sempre é super bem só isso foi positivo o resto só merda
      Bom dia na verdade eu amo viajar de ônibus e tb pk não vou de avião pk dói meu ouvidos
      Verified review
      2 réservations pour 2 bus fantômes /2 bus 2 ghosts
      by Dahianna | 11 July2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Rien, nothing, Nada
      Pour voyager encore faut il que le bus nous prenne. I will write English as you do not understand French, I booked twice on 07/10/2022 and 07/11/2022 at the station on Béziers in France to malaga in spain. Unfortunately neither of the two buses ever arrived, I paid 160 euros for ghost buses. Congratulations you have won 160 euros by stealing from honest people. Never again any company other than French quality.
      Verified review
      EL PEOR VIAJE DE MI VIDA
      by Franca | 11 July2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Nada, todo fue horrible, no tengo nada para rescatar
      NO TIENE BAÑO (fue un viaje de 8 horas) NO PRENDEN EL AIRE EL CHOFER TRATA MAL No frenó ningún momento para poder ir al baño Hizo como 5 paradas para buscar pasajeros y el pasaje decía que no hacían paradas. Fue el peor viaje de mi vida. El bus está todo sucio
      Verified review
      Very un-polite driver and 1 hour late
      by Jack | 09 June3.13
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      Driver2.5Tidiness5Value for money2.5Comfortable ride2.5

      The driver for the second part of the trip was a basket case, threatening everyone to keep their masks on (not even to eat or drink anything) and that if he saw anyone without a mask on properly he would have the guardia civil take them off the bus. I realize that these are the current regulations in Spain, but the guy was absolutely vile. Apart from that the bus was a hour late and we missed our connection to Nerja and had to get a hotel in Malaga foe the night. Last time I use this company.

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