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National Express Ltd Bus Company

General information

8.2 overall user rating +448717818181 Mill Lane, Birmingham, United Kingdom
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Travel with National Express Ltd

National Express Ltd is a bus company based in United Kingdom. It offers departures in 2 countries, such as United Kingdom and Ireland. It is one of the many bus companies in United Kingdom, as it offers more than 2621 daily departures, mostly from cities like London, Heathrow (Airport), and Gatwick (Airport). National Express Ltd operates regular bus lines, suburban bus lines, and travel buses. Airport shuttles, Bus rentals, Bus repair services, Intercity buses, Local buses, and Regional buses are also offered by National Express Ltd.





National Express Ltd holds an average score of 8.2, derived from 313 reviews submitted by our travellers. This places National Express Ltd at the 1. position among all bus companies in United Kingdom and 206. position globally. 65% of our travellers rated their experience with National Express Ltd as excellent. Among the amenities offered, passengers expressed the highest satisfaction with the Driver and Tidiness. These reviews were originally written under our old names, GetByBus and GetByFerry. But don’t worry — it’s all us! Same company, same trusted partners, just with a new vibe as Traveling.com. You can see some of the reviews left by our passengers below:

10
by ANONYMOUS
10
by VIKTORIJA
10
by ODETA
10
by ANONYMOUS
10
by HANS
10
by STEFANIA
9.38
by JEKATERINA
10
by OLGIERD
10
by ANONYMOUS

by ANONYMOUS

Life saver

A cheap and speedy ride to Luton airport, that also provides night rides for late flights, so it basically saved me in the moment as a poor student.

Driver

Tidiness

Value for money

Comfortable ride

10
10
10
10
Read all reviews here

Frequently Asked Questions about National Express Ltd

Since the prices included in the offer on GetByBus platform include only the fees for the tickets themselves, there is a chance that the bus company’s driver will charge you an additional fee for storing your luggage in the compartment. The prices of the luggage storage vary depending on the route in question, so it’s better to keep some money at hand. Once you pay for the luggage storage, you should get a receipt for your purchase.

Unfortunately, animals are not allowed on the departures of National Express Ltd, given the higher number of passengers on board. However, you can always contact the carrier directly and check if it’s possible to bring your pet on their departure on a specific date.

Depends on the vehicle that is going to be operating the departure on the day of your travel. The majority of new National Express Ltd vehicles offer WiFi on board, but there is still a certain number of older vehicles available in their fleet that do not offer that amenity.

There are routes operated by National Express Ltd on which the usage of an M-ticket is allowed, but there is still a possibility that the M-ticket won’t be allowed on some routes and that they’ll require you to print your ticket out. On the search results of GetByBus you will see a label next to the departure time of the carrier indicating that an M-ticket is available.

On the majority of the longer intercity bus routes operated by National Express Ltd there are regular breaks which allow the passengers to relax a bit after a longer journey.

You can book your ticket in advance on GetByBus to make sure you get your seat on the bus on the specific travel date you’re interested in, or alternatively, you can try buying a ticket on the day of departure, but the seat availability is not guaranteed in that case.

To have all the information in the palm of your hand download our mobile app for free!

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