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      GetByBus reviews - Over 85750 carrier and 21597 coach station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who bought a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      7.6 (85750 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

      Verified reviews only

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      Stations (Multiple options available)
      User ratings
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      Verified review
      Excelente trip
      by Anonymous | 19 November8.75
      -
      Driver10Tidiness7.5Value for money7.5Comfortable ride10

      Allá was Ok
      Nothing
      Verified review
      Perfect ride
      by Che | 08 November10
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      Driver10Tidiness10Value for money10Comfortable ride10

      Comfy ride. Departure and arrival were on time. P/S:Customer service was amazing.
      N/A
      Verified review
      by Anonymous | 05 November9.38
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      Driver10Tidiness10Value for money10Comfortable ride7.5
      Verified review
      INACCURATE PICK UP LOCATION (PLITVICE > ZAGREB)
      by Anonymous | 29 October2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Good review Nil
      Bad review Inaccurate coordinates on the ticket and Lack of bus pick-up signage and bus pick-up location. As a result, we did not manage to board the bus. We only found out after we called Arriva customer service and was told that the pick-up location was not correct and there was another bus location, by then the bus has already left
      Verified review
      by Anonymous | 29 October2.5
      Accessibility2.5Infrastructure2.5Signage2.5Safety2.5
      Verified review
      by Anonymous | 27 October10
      -
      Driver10Tidiness10Value for money10Comfortable ride10
      Verified review
      by Anonymous | 27 October8.13
      Accessibility10Infrastructure7.5Signage5Safety10
      Verified review
      by Anonymous | 27 October10
      -
      Driver10Tidiness10Value for money10Comfortable ride10
      Verified review
      by Annick | 27 October9.38
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      Driver10Tidiness10Value for money10Comfortable ride7.5

      Information about the exact location of the bus stop was very poor. It was not possible to find information on the website about other stops along the bus line. We missed infos if the bus would stop at entrance one.
      Verified review
      by Annick | 27 October5.83
      Accessibility7.5Infrastructure7.5Signage2.5
      Verified review
      by Anonymous | 26 October8.75
      -
      Driver10Tidiness10Value for money7.5Comfortable ride7.5
      Verified review
      Muy buen servicio , lo recomiendo
      by Anonymous | 26 October10
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      Driver10Tidiness10Value for money10

      El bus muy cómodo
      No hay quejas
      Verified review
      by Anonymous | 24 October7.5
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      Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5
      Verified review
      by Anonymous | 24 October2.5
      Accessibility2.5Infrastructure2.5Signage2.5Safety2.5

      En las paradas no hay ninguna indicación de la dirección del viaje para saber a qué lado de la carretera debes ir a esperar. Tampoco hay personal a quien preguntar. Para llegar a la parada caminas por el arcén de la carretera
      Verified review
      by Anonymous | 22 October10
      -
      Driver10Tidiness10Value for money10Comfortable ride10

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