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      GetByBus reviews - Over 86040 carrier and 21852 coach station reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of bus companies and bus stations at GetByBus. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who bought a ticket at GetByBus and have first-hand experience travelling with a specific bus company. Reviews on GetByBus are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByBus

      7.6 (86040 Reviews)Leave a review

      Driver
      7.8
      Tidiness
      7.7
      Value for money
      7.5
      Comfortable ride
      7.2

      Reviews

      Verified reviews only

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      User ratings
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      Verified review
      by Anonymous | 21 July5.63
      -
      Driver2.5Tidiness7.5Value for money7.5Comfortable ride5

      Le prix du billet et le panorama du 2e étage de l'autobus.
      Je n'ai pas aimé les conducteurs qui n'étaient pas gentils avec moi. Malheureusement, je ne parle pas chèque, mais j'ai essayé de demander de l'aide en leur montrant mon billet de l'autobus suivant Warsaw-Minsk où il y avait l'adresse et le numéro de la plate-forme. Étant donné que nous sommes arrivés à 22h à la Gare inconnue pour moi et il faisait très noir pour voir où aller. Au lieu d'essayer d'aider une personne étrangère, me dire que c'était l'adresse de cette gare et me montrer tout simplement où se trouve la plate-forme 8, ils ont répondu de façon méchante qu'ils ne savaient rien et qu'ils ne travaillaient pas dans le bureau d'information. Je pense que ce n'était pas gentil de leur part de parler comme ça à une femme qui voyageait toute seule depuis longtemps du Canada jusqu'à l'Ukraine après avoir perdu son mari...
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      Verified review
      I love to travel with this company!
      by Natalia | 24 June10
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      Driver10Tidiness10Value for money10Comfortable ride10

      Everything.
      Verified review
      Жалоба
      by Mehriban | 20 February2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5
      Verified review
      Nice service
      by Amandeep | 17 January10
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      Driver10Tidiness10Value for money10Comfortable ride10

      Direct bus , before one week I travel with flixbus but bus change and 3 hour waiting in bus station 3 to 6 am very terrible but in ecoline direct and comfortable. Yes mobile charger port very very slow charging.
      Mobile charging very slow.
      Verified review
      by Amandeep | 17 January9.17
      Accessibility10Infrastructure7.5Safety10
      Verified review
      there was no bus
      by Serhii | 01 October2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      the bus station was closed and there was no bus
      Verified review
      by Yosef | 07 September2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      Hi, Unfortunately I missed my first bus trip I booked with you. The bus company name wasn’t the same as in my reservation so I didn’t know that was the right bus and it left without me. Can you help me by any chance and give me a store credit so I can use it to book my trip back with you. Thank you in advance, Yossef Kalef
      Verified review
      by Yosef | 07 September2.5
      Accessibility2.5Infrastructure2.5Signage2.5Safety2.5
      Verified review
      by Viktoriia | 26 July8.44
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      Driver7.5Tidiness10Value for money10Comfortable ride10

      Very comfortable and fasr
      Was 10-15min late without any notice
      Verified review
      by Viktoriia | 26 July7.5
      Accessibility10Infrastructure7.5Signage7.5Safety5
      Verified review
      by Ulyana | 29 June9.38
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      Driver10Tidiness10Value for money7.5Comfortable ride10

      Внимательные водители, достаточно чистый салон и туалет
      В билетах не была указана платформа отправления. Пришлось узнавать самостоятельно. В билетах была указана компания Toks. За 20 минут ожидания на платформе автобус с таким логотипом так и не появился на платформе. За 10 минут до начала поездки я подошла на всякий случай к водителю автобуса, на котором было написано eurolines. Оказалось, что мы есть в списке пассажиров. Откуда я должна была это узнать? Мне не приходило никаких уведомлений. Позже я видела автобусы, на которых указаны оба слова. Но, на моих билетах было только слово Toks. Заявлен был WiFi. Но, его не было на самом деле. На остановке в Белостоке я спросила об этом водителя. Он сказал, что что-то сломалось, поэтому WiFi будет только на территории Литвы. Однако, его не было и в Литве. Получилось, что сервиса и поддержки никакой. Просто переезд из пункта А в пункт Б на автобусе, который пришлось еще поискать.
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      Verified review
      Left late. Arrived 2.5 hours late.
      by Anonymous | 20 February5
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      Driver5Tidiness7.5Value for money2.5Comfortable ride5

      Comfortable.
      2.5 hours late. I was very angry.
      Verified review
      c'etait annulé
      by Oksana | 13 January2.5
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      Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

      c'etait annulé
      Verified review
      Bus, information, organisation
      by Anonymous | 07 January5.63
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      Driver7.5Tidiness5Value for money7.5Comfortable ride2.5Punctuality2.5Tidiness5Comfortable Ride2.5

      Le bus depuis Varsovie jusqu'à Konin était inacceptable.L'espace entre les rangées des sièges est minuscule, comme un bus de Chine. Pas de place pour les jambes. Deux heures d'horreur ! WC ne marchent pas. L'information sur le trajet Warschawa-Lausanne n'est pas juste.Les changements de bus ne sont pas annoncés. Les chauffeurs ne savent rien. Le stresse énorme! Et le voyage n'est pas encore terminé. J'ai du écrire quatre e-mails et un mail depuis l'application Sindbad, pour recevoir une réponse peu informative. J'espère que je vais arriver à Lausanne demain comme c'était prévu.
      Tout.
      Verified review
      Arrival - 5 hours late
      by Anonymous | 06 November5
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      Driver5Tidiness5Value for money5Comfortable ride5

      Had empty seats
      Gave an arrival time that turned out to be 5 hours later. Need to give passengers honest estimate time INCLUDING possible delays at customs and immigration

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